Warranty
Maryland CNC warrants all components in new machines to be free of defects in materials and workmanship for the period listed below:
180 days on Main PCB’s, Computers & Motors
- 1 year on all LCD monitor panels
- 90 days on all other electronic and mechanical components
- 3 days on all Maryland CNC repairs and parts purchases
Maryland CNC shall not be obligated to furnish a warranty request under the following conditions:
- Equipment or parts have failed through normal wear and tear
- Equipment has been subjected to unwarranted stress, abuse or neglect
- Equipment has been damaged as a result of arbitrary repair/modification
Products will only be covered under warranty by obtaining an authorized RMA number. To obtain an RMA number, please provide tech support with the game serial number or original invoice number and a detailed description of the failure or fault symptoms.
Maryland CNC Inc will assume no liability whatsoever for costs associated with labor or travel time to replace defective parts. All defective warranty-covered components will be replaced with new or factory-refurbished components equal to OEM specifications.
Maryland CNC will cover domestic UPS ground, or comparable shipping costs during the warranty period.
International or expedited shipments are available for an additional charge. To obtain credit, defective parts must be returned to at the customer’s expense within 30 days. After 30 days a 15% re-stocking fee will apply to all returns.
Maryland CNC distributors are independent, privately owned and operated.
Shipping
When placing an order, you’ll be able to select whether you’d like to pickup your purchase or have it shipped. If you select shipping, we will calculate shipping for your freight shipment of your purchase. We use freightquote.com to find the most affordable freight shipping option, and you will be charged for shipping once we’ve calculated shipping costs.